TERMS OF SERVICE FOR THE BIKE PATENT WEBSITE

TERMS OF SERVICE FOR THE BIKE PATENT WEBSITE

available at: www.bikepatent.com

dated 03.05.2026

General Provisions

§1.

These Terms of Service set forth the rules for the provision of electronic services through the Bike Patent website, available at www.bikepatent.com, including the rules for registering an Account, using the Protected Area, submitting Requests for access to Documentation, downloading Documentation, using Documentation, protecting intellectual property rights, protecting know-how, and submitting and processing complaints.

These Terms and Conditions constitute the terms and conditions for the provision of electronic services within the meaning of the Act of July 18, 2002, on the provision of electronic services.

These Terms and Conditions are made available to Customers prior to the conclusion of the Service Agreement in a manner that allows them to be obtained, reproduced, and stored using the information and communication technology system used by the Customer.

Use of the Protected Area, including downloading the Documentation, requires prior acceptance of the Terms and Conditions.

These Terms and Conditions do not constitute an offer to enter into a contract for the sale of equipment, an implementation contract, a production contract, a contract for the transfer of intellectual property rights, or a full production license, unless expressly provided otherwise in relation to a specific Access Level or a separate agreement.

Definitions

§2.

For the purposes of these Terms and Conditions, capitalized terms shall have the following meanings:

“Subscription” – a periodic fee paid by the Customer for the use of a paid Access Level, in particular the Production Level, in accordance with the terms and conditions specified on the Website or agreed upon individually with Soul-Kozak;

“Access Data” – an individual login, password, token, link, authorization code, or other technical mechanism enabling the Customer to use the Account, the Protected Area, or the Documentation;

“Free Download” – a Service consisting of allowing a Customer with an Account to download Documentation marked on the Website as available free of charge on a one-time, non-reimbursable basis, provided that Soul-Kozak has previously made such Documentation available to the Customer, in particular by unlocking access to the Documentation or making it available via an Open Link. Free Download does not occur automatically upon the mere creation of an Account, unless the relevant Documentation has been explicitly made available to the Customer via an Open Link. Free Download is recorded by the Website as part of the Digital Footprint and entitles the Customer to use the downloaded Documentation solely within the scope specified by the Terms of Service, in particular within the scope of the License;

“Business Days” – days other than Saturdays, Sundays, and public holidays in Poland;

“Documentation” – all materials, data, information, files, studies, and collections of information made available to the Customer by Soul-Kozak via the Website, in particular regarding bicycle hubs, bicycle components, mechanical devices, machine parts, design solutions, technologies, processes, methods of production, assembly, operation, adjustment, servicing, or implementation of Soul-Kozak’s technical solutions;

“Technical Documentation” – a part of the Documentation comprising, in particular, technical drawings, working drawings, assembly drawings, shop drawings, 3D models, CAD files, CAM files, STL, STEP, IGES, DXF, DWG files, or other design files, renders, visualizations, diagrams, cross-sections, projections, plans, technical descriptions, functional descriptions, process sheets, assembly instructions, user manuals, service manuals, parts lists, bill of materials, component lists, tool lists, tolerance lists, test results, measurement results, technical calculations, parameter tables, specifications, descriptions of production processes, descriptions of machining, descriptions of assembly, descriptions of adjustments, implementation documents, quality documents, inspection documents, documents related to prototyping, documents related to small-scale production technology, and other materials related to Soul-Kozak’s design activities;

“Customer” – any natural person, legal entity, or organizational unit without legal personality who uses the Website, creates an Account, submits an Inquiry, uses the Protected Area, downloads Documentation, or enters into a contract with Soul-Kozak for the provision of Services;

“Consumer” – a Customer who is a natural person entering into a legal transaction with Soul-Kozak that is not directly related to their business or professional activity;

“Account” – the Customer’s individual dashboard on the Website, created upon registration, enabling Customer identification, access to the Website’s features, and, upon obtaining the appropriate authorization, use of the Protected Area and Documentation;

“Customer’s Counterparty” – a person or entity cooperating with the Customer, in particular an employee, associate, subcontractor, technical advisor, or manufacturer to whom Soul-Kozak has expressly granted access to specific Documentation;

“License” – a limited, non-exclusive license to use the Documentation and the information contained therein, granted to the Customer under the terms set forth in the Terms of Service, to the extent applicable to the relevant Access Level;

“Protected Materials” – Documentation and all information, data, know-how, creative, technical, technological, design, manufacturing, organizational, or commercial elements made available to the Customer by Soul-Kozak on the Website, in the Protected Area, or in connection with the Services;

“Open Link”—a service provided electronically, consisting of making available to a Customer holding an individual Account, a link or other technical mechanism for accessing specific Documentation, enabling a one-time download of such Documentation without the Customer having to submit a separate Request and without waiting for an additional authorization decision from Soul-Kozak. An Open Link may be limited in time, quantity, territory, or technically, or assigned to a specific Account, email address, device, IP address, or other Customer identifier. The provision of an Open Link does not constitute a transfer of any rights to the Documentation and entitles the Customer to use the Documentation solely within the scope specified by the Terms of Service, in particular with respect to the License. Use of the Open Link is recorded by the Service as part of the Digital Footprint;

“Access Level” – the scope of the Customer’s access to the Documentation, including the Free Level, Paid Level, or Production Level, as described on the Service, in the Terms of Service, or in individual terms agreed upon with Soul-Kozak;

“Free Level” – an Access Level enabling the Customer to download specific Documentation free of charge after logging into their Account and upon authorization or after Soul-Kozak has made Open Links available;

“Paid Level” – an Access Level enabling the Customer to download specific Documentation after paying the price or fee indicated on the Website and upon authorization by Soul-Kozak;

“Production Level ” – Access Level covering extended use of specific solutions, in particular the download of 3D files, sample designs, implementation documentation, or system documentation, such as, for example, MNetic Standard One, for the purpose of agreed implementation into production, if such scope is expressly provided for on the Website or in a separate agreement;

“Terms of Service” – these terms and conditions for the provision of electronic services on the Website;

“Website” – the Bike Patent website operated by Soul-Kozak at www.bikepatent.com or another address indicated by Soul-Kozak;

“Soul-Kozak” – Mariusz Kozak, conducting business activity under the name SOUL-KOZAK Mariusz Kozak, Franciszków, ul. Szeroka 3, 21-040 Świdnik, NIP 7122616326, REGON 432651510, email address: soul@soul-kozak.com, acting as a service provider within the meaning of the Act on the Provision of Electronic Services and as the administrator of the Website;

“Protected Area” – a separate section of the Website accessible after logging into the Account, where descriptions of Documentation, Access Levels, Inquiries, Open Links, Documentation, and other Protected Materials may be presented;

“Digital Footprint” – a set of technical, identification, and evidentiary data regarding the use of the Website, Account, Protected Area, or Documentation, in particular the Customer’s identifier, email address, Account identifier, date and time of the event, IP address, device or browser identifier, user-agent, session identifier, Documentation identifier, download identifier, unique file code, file hash, watermark, payment transaction number, access request number, system log, and other technical data allowing the scope, time, and manner of use of the Documentation to be determined;

“Services” – services provided electronically by Soul-Kozak through the Website, in particular maintaining an Account, providing access to the Protected Area, Free Download, Inquiry, Open Link, Paid Level, Production Level, and technical payment processing;

“Inquiry” – a request or application by the Customer for access to specific Documentation, submitted via the Account or another feature of the Website;

Technical requirements for using the Website

§3.

Use of the Website requires a device with internet access, a current web browser meeting standards at least equivalent to the current versions of Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, or another browser with similar capabilities, an active email address, and enabled support for cookies and JavaScript, if they are necessary for the Website to function.

Use of the Account, the Protected Area, downloading Documentation, or paid features may additionally require a password, an authorization code, an active email account, the ability to receive emails, and the ability to open files in the formats specified for the relevant Documentation.

Soul-Kozak may apply technical security measures to the Documentation, including individual file marking, watermarks, download identifiers, passwords, download limits, cryptographic security, login systems, and other mechanisms that restrict unauthorized copying or distribution or identify the source of a leak of the Documentation.

The Customer should use up-to-date security software, protect their Access Data, and not share their Account with third parties.

Account Registration and Customer Identification

§4.

Creating an Account is voluntary and free of charge.

Any person may register an Account provided they provide the data required in the registration form and accept the Terms of Service.

Account registration does not grant the Customer access to the Documentation, a License, consent to use Protected Materials, or any rights to technical solutions, know-how, patents, patent rights, utility models, industrial designs, databases, or other rights of Soul-Kozak.

Account registration serves to identify the Customer and enable Soul-Kozak to grant individual access authorization to the Documentation.

When registering an Account, the Customer is required to provide true, complete, and current identification data, in particular first name, last name, email address, and password; and in the case of Customers acting on behalf of a business or organization, also the company name, address, tax identification number (NIP) or other identification number, and the position or basis of representation.

Soul-Kozak may make access to the Documentation contingent upon the provision of additional data necessary to identify the Customer, verify the purpose of using the Documentation, assess the risk of intellectual property rights infringement, or enter into a separate agreement.

The Customer is responsible for the accuracy of the data provided during Account registration and for updating such data.

The Customer may not share the Account, Access Data, or Open Links with third parties. Any actions performed using the Customer’s Account or Access Data shall be deemed to be the Customer’s actions, unless the Customer demonstrates that they occurred through no fault of their own and despite exercising due diligence in protecting the Access Data.

Soul-Kozak may refuse to create an Account, suspend an Account, restrict access to the Protected Area, or delete an Account in the event of a violation of the Terms of Service, provision of false information, suspicion of intellectual property rights infringement, a threat to the security of the Website, or actions by the Customer contrary to good morals or the law.

Services Provided Electronically

§5.

Soul-Kozak provides the following Services through the Website:

presenting information about Soul-Kozak’s activities, offerings, technical solutions, products, services, projects, and contact details;

maintaining an Account;

providing access to the Protected Area;

free download of Documentation;

handling Requests for access to Documentation;

providing access to Documentation via Open Links;

providing access to Documentation as part of the Paid Level;

providing access to Documentation, 3D files, sample designs, implementation materials, or implementation support as part of the Production Level, if such an Access Level is launched by Soul-Kozak;

technical processing of payments made by Customers through external payment providers, in particular Stripe, Alipay, or other providers indicated on the Website.

The specific scope of available Services may depend on the current functionality of the Website and on Soul-Kozak’s individual decision to make specific Documentation available to a given Customer.

Soul-Kozak is under no obligation to provide the Customer with Documentation solely because the Customer has created an Account, submitted an Inquiry, or made a payment, unless mandatory provisions of law provide otherwise. In the event of a refusal to grant paid access, Soul-Kozak will refund the payment received to the Customer in accordance with the terms applicable to the payment operator or individual arrangements with the Customer.

No Documentation is made available automatically, unless Soul-Kozak explicitly makes the Documentation available via Open Links or the Free Level, which requires only logging into an Account.

Access Levels

§6.

Soul-Kozak may make the Documentation available at three basic Access Levels: Free Level, Paid Level, and Production Level.

The Free Level allows the Customer to download selected Documentation free of charge if Soul-Kozak makes it available to the Customer after logging into the Account, following positive authorization of Requests, or as part of Open Links.

The Paid Level allows the Customer to download Documentation after paying the price or fee indicated on the Website and following a positive authorization decision by Soul-Kozak.

The Production Level may include extended use of selected technical solutions, in particular the download of 3D files, sample designs, Technical Documentation, implementation documentation, systems, or solutions intended for production implementation, as well as paid support from Soul-Kozak during the launch of production.

The Production Level is not established merely by creating an Account, downloading Documentation, or accepting the Terms of Service, unless the description of the relevant Access Level expressly states otherwise. As a rule, the Production Level requires separate confirmation of the scope of rights, duration, fees, support rules, and conditions for terminating use.

If the Production Level is made available under a Subscription model, the Customer is entitled to use the system, solution, or Documentation covered by it exclusively during the period for which the Subscription is paid and within the scope specified by Soul-Kozak.

Termination of Subscription payments, expiration of the Subscription, termination, or cancellation of access to the Production Level results in the expiration of the Customer’s right to offer, implement, manufacture, or use the production or commercial solution covered by the Production Level, unless a separate agreement concluded with Soul-Kozak expressly provides otherwise.

Soul-Kozak may at any time specify additional terms of use for the Production Tier, in particular technical requirements, minimum production standards, scope of support, product labeling rules, and rules regarding reporting, auditing, confidentiality, and liability.

Free Download

§7.

Free Download consists of making specific Documentation available to the Customer without the obligation to pay a fee for access to such Documentation.

Free Download is available exclusively to Customers who have an Account and exclusively with respect to Documentation that Soul-Kozak designates as available for Free Download.

Soul-Kozak may make Free Download subject to prior Customer authorization, verification of the Customer’s data, the purpose of using the Documentation, or acceptance of additional terms and conditions.

Free Download does not imply the transfer of any intellectual property rights to the Customer or the granting of permission to use the Documentation beyond the scope specified in the Terms and Conditions.

Request for Access to Documentation

§8.

In the Protected Area, Soul-Kozak may present Documentation or descriptions of Documentation for which the Customer may submit a Request.

Submitting Requests requires having an Account, logging into the Account, and specifying the Documentation to which the Request relates.

In the Request, the Customer may be asked to specify the purpose of using the Documentation, details of the organization in which they operate, the planned scope of use, the persons to be granted access to the Documentation, and other information necessary for Soul-Kozak to make an authorization decision.

If the Documentation is subject to a fee, Soul-Kozak may make the consideration of the Request or the granting of access contingent upon prior payment of the price or fee indicated on the Website.

In any case, making the Documentation available after submitting a Request requires an authorization decision by Soul-Kozak. This decision is not made automatically.

Soul-Kozak will review the Request no later than within 3 Business Days from the date of receipt of the complete Request, and in the case of paid Documentation—from the date the payment is posted or confirmation of payment is received from the payment processor, if payment is required.

Soul-Kozak may accept the Request, deny access, propose a different Access Level, or ask the Customer for additional information.

Access may be denied, in particular, due to the protection of intellectual property rights, protection of trade secrets, conflict of interest, risk of infringement of Soul-Kozak’s rights, incomplete Customer data, inability to identify the Customer, or non-compliance of the declared purpose of using the Documentation with the scope of the License.

Open Link

§9.

An Open Link consists of providing the Customer with a link, button, token, or other mechanism in the Account that allows them to download specific Documentation without having to submit a Request each time.

An Open Link is available exclusively to the Customer to whom it has been assigned and may not be shared with third parties.

Soul-Kozak may provide an Open Link after Account registration, following the Customer’s successful authorization, or based on prior arrangements with the Customer.

Downloading Documentation via the Open Link is subject to all restrictions set forth in the Terms of Service, in particular the License terms, the prohibition on copying, the prohibition on sharing, the Digital Footprint rules, and the Client’s liability.

Soul-Kozak may deactivate the Open Link at any time in the event of a violation of the Terms of Service, a risk of intellectual property infringement, a risk of breach of trade secrets, termination of cooperation with the Customer, or for security reasons.

Payments

§10.

If a given Documentation, Access Level, or Service is subject to a fee, the amount of the price, fee, or Subscription is indicated on the Website, in an individual offer, in the access confirmation, or in a separate agreement.

Payments may be processed through external payment providers, in particular Stripe, Alipay, or other providers indicated on the Website.

Soul-Kozak is not liable for unavailability, technical interruptions, errors, or refusal to process payments by external payment providers, subject to mandatory provisions of law.

Payment does not automatically grant access to the Documentation if the Terms of Service or the description of a given Access Level requires an authorization decision by Soul-Kozak.

In the event of a refusal to grant paid access after payment has been made, Soul-Kozak will refund the amount paid to the Customer within 14 days of the date of refusal, unless the law, the payment operator’s terms and conditions, or individual arrangements with the Customer provide for a different refund procedure.

For Customers who are Consumers or entrepreneurs entitled to consumer protection, Soul-Kozak applies the information obligations and rules regarding the right of withdrawal arising from mandatory legal provisions.

License

§11.

Upon the effective provision of the Documentation to the Customer, Soul-Kozak grants the Customer a limited, non-exclusive License to use the Documentation solely within the scope specified in the Terms of Service, the description of the relevant Access Level, an individual access confirmation, or a separate agreement.

The License is granted for an indefinite period, subject to the provisions regarding the Production Level, Subscription, removal of the Documentation, revocation of access, violation of the Terms of Service, and separate terms agreed upon with Soul-Kozak.

The license covers only the right to download the Documentation once, save it on a single Customer device, and familiarize oneself with the technical solutions described in the Documentation.

The Customer may transfer the downloaded Documentation file from one device to another device within the same organization, provided that the file is deleted from the original device and all security measures, identifiers, markings, metadata, and the Digital Footprint are preserved.

The License does not include the right to copy the Documentation, make additional copies of the Documentation, share the Documentation, transfer the Documentation to third parties, publish the Documentation, incorporate the Documentation into other materials, take screenshots, photograph the Documentation, scan the Documentation, translate, adapt, develop, modify, or remove the Documentation’s security measures.

The license does not authorize the production of devices, components, bicycle hubs, or other products based on the Documentation, the creation of prototypes of the target devices, or the testing, research, validating, implementing, offering, selling, commercializing, or using the solutions described in the Documentation for production purposes, unless the Customer obtains an additional license from Soul-Kozak or a Production Level that explicitly covers such rights.

The license covers, in accordance with the content of the relevant Documentation and the scope of rights held by Soul-Kozak, only limited use of the Documentation with respect to copyrights, related rights, database rights, patent rights, rights to obtain patents, utility model rights, industrial design registration rights, know-how, trade secrets, and other intellectual property rights or technical information contained in the Documentation.

The license for know-how exclusively grants the Customer the right to review the technical information contained in the Documentation, without the right to disclose, transfer, publish, copy, use for production, use for research, use for testing, or use for the purpose of creating solutions competitive with Soul-Kozak.

Any rights not expressly granted to the Customer in the Terms of Service, the Access Level description, an individual access confirmation, or a separate agreement remain reserved by Soul-Kozak.

Obtaining an expanded scope of use of the Documentation requires prior contact with Soul-Kozak and the acquisition of an additional license, an additional Access Level, or the conclusion of a separate agreement.

Prohibitions on the Use of the Documentation

§12.

The Customer may not, without the prior express consent of Soul-Kozak, in any form:

copy the Documentation or any part thereof;

take screenshots of the Documentation;

photograph, scan, print, record, transcribe, or reproduce the Documentation or any part thereof;

make the Documentation or any part thereof available to third parties;

disclose information, data, parameters, descriptions, know-how, technical solutions, or technologies contained in the Documentation;

remove or circumvent the Documentation’s security measures;

remove or modify copyright notices, Soul-Kozak marks, watermarks, download identifiers, metadata, intellectual property notices, or other markings in the Documentation;

use the Documentation for the production, prototyping, testing, research, implementation, offering, sale, or commercialization of devices or solutions;

use the Documentation to create solutions competitive with Soul-Kozak;

grant sublicenses, further authorizations, or any rights to the Documentation;

market the Documentation;

distribute the Documentation on the internet, cloud systems, repositories, instant messengers, emails, file-sharing systems, or project management systems, unless Soul-Kozak expressly permits such use.

The prohibition on disclosure applies to both entire files, documents, and data sets, as well as their fragments, excerpts, summaries, parameters, technical information, know-how, methods, design principles, technological solutions, and other information that can be reconstructed based on the Documentation.

The Client is obligated to ensure that the Documentation is accessible only to persons who have been explicitly designated by Soul-Kozak and to whom Soul-Kozak has granted access, if such consent was required.

The Customer is liable for the acts and omissions of persons to whom it has granted access to the Documentation, as if they were its own acts and omissions.

Technical Safeguards and Digital Footprint

§13.

Downloading the Documentation is permitted only once, unless Soul-Kozak expressly permits a subsequent download.

Each download of the Documentation is recorded in Soul-Kozak’s systems and may leave a Digital Footprint.

The Digital Footprint may include, in particular: the Customer’s ID, the Customer’s first and last name, email address, the Customer’s company or organization, IP address, the date and time of login, the date and time of download, the Account ID, the Documentation ID, the Documentation version number, the download ID, the download token, the file hash, the checksum, the unique file code, the watermark, device data, browser data, the session ID, the authorization history, the Query history, and transaction data related to payment.

The Documentation may be secured with an individual digital code, a unique string of characters, a watermark, metadata, a hash, a digital signature, an integrity control mechanism, a Customer identification mechanism, or other technical safeguards.

The security measures referred to in paragraph 4 may function similarly to cryptographic mechanisms based on a key pair or other mechanisms that allow a copy of the Documentation to be linked to a specific Customer, Account, download, or device.

Soul-Kozak may use solutions to determine whether a given file has been copied, modified, stripped of security measures, distributed, or used in violation of the Terms of Service.

Copying the Documentation, removing security measures, deleting metadata, losing the unique identifier, the appearance of an unauthorized copy, or finding the Documentation outside the Customer’s authorized device may constitute evidence of a violation of the Terms of Service, unless the Customer demonstrates that the violation occurred through no fault of their own and despite their exercise of due diligence.

The Customer acknowledges that removing security measures, circumventing security measures, interfering with the Digital Footprint, or attempting to prevent the identification of the Documentation is prohibited.

Data constituting the Digital Footprint may be stored for the period necessary to enforce the Terms of Service, protect Soul-Kozak’s rights, pursue claims, defend against claims, protect trade secrets, and demonstrate violations of the Terms of Service, in accordance with personal data protection regulations.

Confidentiality, Know-How, and Trade Secrets

§14.

The Documentation, Technical Documentation, Protected Materials, and information made available in the Protected Area may constitute Soul-Kozak’s trade secrets, know-how, or technical, technological, organizational, or commercial information of economic value.

The Customer undertakes to keep the Documentation, Protected Materials, and all information obtained in connection with access to the Protected Area confidential.

The confidentiality obligation includes, in particular, a prohibition on disclosing, transferring, sharing, publishing, discussing, transmitting, describing, reproducing, or using the information contained in the Documentation to an extent exceeding the scope of the License.

The confidentiality obligation shall remain in effect indefinitely, unless the specific information has become publicly available without a breach of the Terms of Service, law, or confidentiality obligations by the Customer or a person for whom the Customer is responsible.

The Customer is obligated to apply to the Documentation security measures at least as stringent as those applied to its own confidential information of significant economic importance, but not less than the due diligence required of a professional.

The Customer may not claim that technical information, parameter, drawing fragment, description, procedure, assembly method, test result, or other element of the Documentation does not constitute an independent document if such information was obtained from the Documentation or the Protected Area.

Client Liability and Contractual Penalties

§15.

The Customer is responsible for the security of the Documentation downloaded from the Website, the protection of Access Data, the security of the device on which the Documentation is stored, and for preventing unauthorized third-party access to the Documentation.

In the event of a violation of the prohibition on copying the Documentation, the discovery of a copied file of the Documentation, the discovery of an unauthorized copy of the Documentation, the disclosure of the Documentation to an unauthorized person, the removal of security measures, a breach of the Digital Signature, or the disclosure of information contained in the Documentation to a third party, the Client shall pay Soul -Kozak a contractual penalty of PLN 25,000.00 for each instance of violation.

In particular, each discovered copy of the file, each file lacking security measures, each unauthorized disclosure, each transmission of the Documentation to a third party, each disclosure of information from the Documentation, and each use of the Documentation for an unauthorized purpose shall be considered a separate instance of breach.

Payment of the contractual penalty does not preclude Soul-Kozak’s right to seek damages exceeding the amount of the contractual penalty under general principles.

Soul-Kozak may seek the contractual penalty independently of any demand to cease the violations, remedy the effects of the violations, remove the Documentation, return the media, submit statements, cease production, or pursue other claims arising from the law or the Terms and Conditions.

If a violation of the Terms of Service is found, Soul-Kozak may require the Customer to immediately remove the Documentation, delete copies, identify all devices and persons who had access to the Documentation, submit a statement confirming the removal of the Documentation, and document the completion of these actions.

Soul-Kozak may suspend the Account, block access to the Protected Area, deactivate Open Links, refuse to continue providing access to the Documentation, or terminate the agreement for the provision of Services in the event of a violation of the Terms of Service by the Customer.

Limitations of Soul-Kozak’s Liability

§16.

Soul-Kozak exercises due diligence to ensure that the information presented on the Website and in the Documentation is reliable, up-to-date, and consistent with its intended purpose.

The Documentation made available in the Free Tier or Paid Tier is intended, unless expressly stated otherwise, solely for familiarization with technical solutions and does not constitute production instructions, implementation documentation, a guarantee of achieving a specific result, an implementation recommendation, or an assurance of suitability for a specific application.

Soul-Kozak shall not be liable for the consequences of using the Documentation in a manner inconsistent with the Terms of Service, the intended purpose of the Documentation, the description of the Access Level, or separate agreements with the Customer.

The provisions of this paragraph do not limit Soul-Kozak’s liability toward Consumers and other persons protected by mandatory provisions of law to the extent that such a limitation would be impermissible.

Intellectual Property Rights

§17.

All intellectual property rights to the Website, Documentation, Technical Documentation, Protected Materials, designs, technical solutions, descriptions, drawings, 3D models, files, databases, know-how, patents, patent rights, utility models, industrial designs, trademarks, designations, and other elements made available by Soul-Kozak belong to Soul-Kozak or to entities with which Soul-Kozak has entered into relevant agreements.

No provision of the Terms of Service transfers intellectual property rights to the Website, Documentation, or Protected Materials to the Customer.

The Customer may not remove intellectual property notices, rights information, names, trademarks, Soul-Kozak designations, application numbers, patent numbers, information regarding utility models, industrial designs, watermarks, or other designations contained in the Documentation.

If the Customer intends to use the Documentation in a manner exceeding the scope of these Terms of Service, the Customer must obtain prior written consent from Soul-Kozak or enter into a separate agreement with Soul-Kozak.

Prohibition on Providing Illegal Content

§18.

The Customer may not provide the Website with content of an illegal nature, in particular content that infringes the rights of third parties, personal rights, intellectual property rights, trade secrets, personal data protection regulations, public decency, or the security of the Website.

Soul-Kozak may remove or block content provided by the Customer if it receives credible information regarding its unlawful nature or violation of the Terms of Service.

Complaints

§19.

Complaints regarding Services provided electronically via the Website may be submitted electronically to Soul-Kozak’s email address: soul@soul-kozak.com or in writing to Soul-Kozak’s address: SOUL-KOZAK Mariusz Kozak, Franciszków, ul. Szeroka 3, 21-040 Świdnik.

The complaint should include at least information allowing the Customer to be identified, a description of the problem, the date the problem occurred, an indication of the Service to which the complaint relates, and the Customer’s request.

Soul-Kozak may ask the Customer to supplement the complaint if the information provided in the complaint is insufficient for its consideration.

Complaints are processed within 14 days of receipt, and if the Customer is a Consumer—within the timeframe specified by mandatory legal provisions.

The response to the complaint is sent in the same form in which the complaint was submitted, unless the Customer specifies a different form of contact.

The provisions of this paragraph do not limit the rights of Consumers arising from mandatory legal provisions.

Personal Data and Cookies

§20.

The rules for processing Customers’ personal data and the use of cookies should be set forth in a separate Privacy Policy available on the Website.

Soul-Kozak processes Customers’ personal data, in particular, for the purpose of providing Services, maintaining the Account, identifying the Customer, handling Inquiries, providing access to Documentation, processing payments, maintaining the Digital Footprint, safeguarding Soul-Kozak’s rights, handling complaints, and pursuing claims or defending against claims.

The Customer acknowledges that, to the extent necessary to maintain a Digital Footprint, Soul-Kozak may process technical data regarding the use of the Website, the Account, the Protected Area, and the Documentation.

Use of the Website may involve the use of cookies or similar technologies, in particular to ensure the proper functioning of the Website, maintain the Customer’s session, ensure security, compile statistics, and maintain the Digital Footprint.

Detailed information regarding the data controller, the legal basis for processing, data recipients, data retention periods, and the rights of data subjects should be specified in the Privacy Policy.

Term of the Agreement and Termination of Use of the Services

§21.

The Agreement for the provision of Services consisting of the use of the Website is concluded upon the commencement of use of the Website.

The Agreement for maintaining an Account is concluded upon the successful registration of the Account and is concluded for an indefinite period.

The agreement regarding a specific Access Level is concluded for the period specified on the Website, in the access confirmation, in the individual terms and conditions, or in a separate agreement.

The Customer may cancel the Account at any time by sending a written notice to Soul-Kozak’s email address, subject to the continued validity of the provisions regarding the License, prohibitions on use, confidentiality, liability, contractual penalties, protection of intellectual property rights, and the Digital Footprint.

Soul-Kozak may terminate the Account agreement or restrict the Customer’s access to the Service if the Customer violates the Terms of Service, applicable laws, Soul-Kozak’s rights, the security of the Service, good customs, or the rules for using the Documentation.

Termination of Account use, deletion of the Account, expiration of the Access Level, or termination of the Subscription does not entitle the Customer to continue using the Documentation to a greater extent than expressly permitted in the Terms of Service or a separate agreement.

Upon termination of access to the Production Level, the Customer is obligated to cease offering, producing, implementing, selling, or otherwise using the solutions covered by this Access Level for production purposes, unless a separate agreement concluded with Soul-Kozak expressly provides otherwise.

Amendments to the Terms of Service

§22.

Soul-Kozak may amend the Terms of Service for valid reasons, in particular in the event of changes in the law, changes to the Website’s functionality, changes to the scope of Services, changes to the payment model, changes to security policies, changes to Documentation protection policies, or the need to prevent intellectual property rights infringements.

Soul-Kozak shall notify Users of any amendments to the Terms and Conditions by publishing the new version of the Terms and Conditions on the Website, and in the case of Users with an Account, also via a notification in the Account or an email, if required or justified by the nature of the amendment.

Amendments to the Terms and Conditions take effect 7 days after the date on which information about the amendment is made available, unless mandatory provisions of law require a different timeframe. Within 7 days of the date on which the amendment to the Terms and Conditions is made available, the Customer may terminate the Agreement for the Provision of Services consisting of the use of the Website—refusing to accept the amendments. In such a case, the agreement expires.

Amendments to the Terms of Service do not infringe upon the acquired rights of Customers who are Consumers, unless the law permits such a change.

Final Provisions

§23.

In matters not covered by the Terms of Service, the provisions of Polish law shall apply, in particular the Civil Code, the Act on the Provision of Electronic Services, the Consumer Rights Act, the Act on Copyright and Related Rights, the Industrial Property Law Act, the Database Protection Act, the Act on Combating Unfair Competition, and the GDPR.

The choice of Polish law does not deprive Consumers of the protection granted to them by mandatory provisions of the law applicable to their habitual residence, if such provisions apply.

Any disputes between Soul-Kozak and a Customer who is not a Consumer shall be resolved by the court having jurisdiction over the location of Soul-Kozak’s registered office.

The provisions of these Terms and Conditions do not limit the rights of Consumers arising from mandatory provisions of law.

If any provision of these Terms and Conditions proves to be invalid or unenforceable, this shall not affect the validity and enforceability of the remaining provisions of these Terms and Conditions.

These Terms and Conditions shall enter into force on 03.05.2026